Access the panel after your 1st order
This guide explains how to access your CloudFive management panel for the first time after purchasing your game server.
1. Receive the "Setup your account" email
Right after your order, you should receive an email titled "Setup your account".
Be sure to check your spam / junk folder if it doesn't appear in your inbox.
Didn't receive this email? This means an account already exists with this email address. Go directly to the Existing account → Forgot password step below.
2. Create your password
In the email you received, click the link (or button) to set up your account.
You'll be redirected to a page where you can create your password.
Choose a strong password (uppercase, lowercase, numbers, and special characters).
3. Automatic login
Once your password is created and validated, you'll be automatically logged in to your account and redirected to the panel:
🎉 You now have access to your CloudFive management panel.
Existing account → Forgot password
If you didn't receive the "Setup your account" email, it's because an account already exists with your email address (for example, if you've already ordered a service from CloudFive).
In this case:
- Go to the login page: 👉 https://panel.cloudfive.xyz
- Click "Forgot password"
- Enter your email address
- Follow the link received by email to reset your password
Common issues
I'm not receiving any email (neither "Setup your account" nor "forgot password")
Check the following:
- The email address used for your order is correct.
- The Spam / Junk folders have been checked.
- A few minutes have passed since the order (the email may take a moment to arrive).
If the problem persists, contact CloudFive support so they can check your account.